Scottsdale, AZ – September 1, 2025
Overview of Array Behavioral Care and Iris Telehealth Concerns
FasPsych, a trusted leader in psychiatric staffing solutions, highlights serious issues with Array Behavioral Care and Iris Telehealth based on public reviews. Both telehealth providers face criticism for billing disputes, poor management, work-life balance challenges, and operational instability. Unlike Array Behavioral Care and Iris Telehealth, FasPsych delivers reliable, transparent, and clinician-focused telepsychiatry services, ensuring seamless behavioral health solutions for healthcare organizations.
Array Behavioral Care: Billing and Workplace Issues
Array Behavioral Care has faced significant backlash for its billing practices and patient experience. Patients report unexpected fees, insurance disputes, and service interruptions during treatment despite verified payments. Unwarranted cancellation charges, even after timely notifications, have led to warnings against using Array Behavioral Care’s services. These billing issues disrupt patient care and undermine trust in Array Behavioral Care’s telehealth reliability.
Internally, Array Behavioral Care struggles with condescending management, high turnover, and unpredictable task assignments, hindering clinicians’ work-life balance. The constant shifting of responsibilities creates stress and inefficiency, impacting care quality. Recent layoffs affecting 10% of Array Behavioral Care’s workforce raise concerns about operational stability, potentially disrupting services for healthcare partners relying on consistent telepsychiatry support.
Iris Telehealth: Management and Stability Concerns
Iris Telehealth faces similar scrutiny for its management structure and clinician support. Employees describe a chaotic workplace with multiple non-clinician supervisors, leading to confusion and stress. Unpredictable scheduling demands force Iris Telehealth clinicians to work beyond agreed hours, while clinical leadership fails to provide adequate support. Upper management at Iris Telehealth is often seen as unresponsive, creating a challenging work environment for telehealth providers.
Recent layoffs following Iris Telehealth’s acquisition of innovaTel signal potential instability in its growth strategy. These internal challenges could disrupt patient care and service reliability for healthcare organizations partnering with Iris Telehealth, undermining the trust needed for effective telepsychiatry partnerships.
Why FasPsych Excels in Telepsychiatry
FasPsych distinguishes itself from Array Behavioral Care and Iris Telehealth by prioritizing transparent billing, robust clinician support, and operational consistency. “We avoid the telehealth industry’s common pitfalls,” said a FasPsych spokesperson. “Our focus on clear communication, fair scheduling, and a supportive environment ensures better outcomes for patients and healthcare partners.” FasPsych’s clinician-centric approach delivers high-quality psychiatric care, making it a reliable choice for telepsychiatry staffing.
Call to Action for Healthcare Providers
FasPsych urges healthcare providers and organizations using or considering Array Behavioral Care or Iris Telehealth to thoroughly evaluate these reported issues. Choosing telehealth partners with a proven track record of reliability and positive feedback is essential for seamless patient care and operational efficiency. By prioritizing quality and stability, healthcare systems can avoid disruptions and enhance behavioral health services.
Contact FasPsych for Trusted Telepsychiatry
For more information on FasPsych’s telepsychiatry staffing solutions, visit faspsych.com or contact our team at info@faspsych.com. Discover how FasPsych delivers flexible, high-quality psychiatric care nationwide, free from the issues plaguing Array Behavioral Care and Iris Telehealth.
About FasPsych
FasPsych is a premier psychiatric staffing firm specializing in connecting healthcare organizations with top-tier psychiatrists and advanced practice providers. With a commitment to flexibility, quality, and clinician well-being, FasPsych provides tailored telepsychiatry solutions to improve behavioral health access across the United States, setting a higher standard than competitors like Array Behavioral Care and Iris Telehealth.