Over the holidays, many gamers found a shiny new Xbox One under the tree. New owners are likely in the mood to start filling the console’s hard drive with all kinds of digital goodies, but some Xbox owners are reporting issues with making purchases on the system’s online store. According to Xbox Support, the issue is affecting some users who try to purchase “games, media and subscriptions.” Microsoft has issued a statement that makes it sound as if the problem is on a smaller scale, so it’s impossible to know for sure just how many people have been impacted, as of this writing.
We’re aware that some users are having an issue purchasing games, media, and subscriptions. Our teams are aware and looking into this. We will update you here but in the meantime, you can find updates on our status page. https://t.co/dG2dbISiH7
— Xbox Support (@XboxSupport) January 2, 2020
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