Xbox, the strange problem of a user taken to heart by Microsoft

A question recently raised on Twitter has attracted the attention of many users, interested in the direct response of an employee of the Xbox team. Gamer Gabriel Roland showed his avatar picture, a frightened Pac-Man ghost, particularly reduced within the space where it would be possible to see your gamerpic. According to the user, the Microsoft team would stand continuously reducing the size of the icon through new console updates, since it is an old image purchased even with Xbox Points in 2006 on his Xbox 360.

“I will not give up” he wrote in the tweet you find below, to then receive an answer directly from Eden Marie, Engineering lead of the Xbox team, who has taken this matter particularly to heart. The girl then decided to take action personally to solve the problem, trying to understand how to bring the image back to an acceptable size. He then showed all the processes he had to follow, starting from the very purchase of the package that contains the icon, costing $ 2.38, up to even going on to stories about the creative processes that led to the creation of the interface. itself.

The girl has come to find that Xbox 360 gamerpics could support PNG images with transparency. Consequently, after a few days of work, Eden Marie has finally managed to fix the icon of Pac-Man avatar bringing it not only to an acceptable size but also to maintain the original transparency. Gabriel Roland, who had initially brought this issue to light, thanked the Xbox girl and complimented the quick timeline.

However, other users are reporting that they are experiencing a similar situation: unfortunately Marie explained that she could not help everyone since in fixing the Roland icon she understood that the process had to be done for every single gamerpic, which would take too long. However, they are working on an update to fix this problem on all avatars of the Xbox 360 era. In any case, it is more than happy to see that even an Engineering Lead from the Xbox team has personally activated to help a player. In the meantime, we remind you that the launch date of Halo Infinite has been announced.


Source: Tom’s Hardware by www.tomshw.it.

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